FAQ

Frequently Asked Questions

Q: How will we know our driver?
A: Our chauffeur will meet you as you exit from the customs hall inside the airport or seaport terminal. Our chauffeur will be displaying a sign with your name or company name on it. If you cannot locate your driver, you may call +353.87.7680370.

Q: What happens if my arrival time unexpectedly changes, such as in the case of flight delays?
A: We keep close track of arrival times so that we are there when you are. If you need to inform us of a significant time change, then contact us using any of the methods detailed on our contact page.

Q: How long will my chauffeur wait for me in the event I am delayed?
A: Your chauffeur will wait for 1 hour before checking in with your airline (or sealine) and customs in order to discover the cause of the delay. If no information can be obtained at this point, the chauffeur will leave. However, upon your arrival, you can contact us at +353.87.7680370 and a chauffuer will return and pick you up.

Q: What methods of payment do you accept?
A: We accept cash, Visa and Mastercard credit cards. Monthly account facilities are also available upon application.

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